TeamViewer

TeamViewer lets us see your computer screen when you give us permission.

This allows you to quickly show us what is going wrong.

How it works:

 1. Download the Teamviewer program by clicking the button below

 2. Run the downloaded program, you may need to call us on 07963 501826 at this point

 3. Tell us the 9 digit Partner ID and 4 digit password

 4. We can now see your screen!