I’ve been known to do the odd bit of DIY at home.

The kitchen sink waste pipe needed fixing the other day.

Plan ahead they say. Cut the pipes carefully. Prepare to put back together.

Where’s the O ring seal that goes at the end?

I know I have a spare somewhere.

Five boxes and three rooms later I found it. Half an hour wasted. Tension building. Nerves frayed.

If only I’d been organised.

It’s just like fixing your IT issues at work. It’s so much easier if you have all the information at hand to give to your computer expert immediately.

That’s why I’ve made this handy MS Word document for you to fill in and keep safe.

Download it here.

You’re welcome!

All the best

Jon

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