Zoho Assist lets us see your computer screen.
We can only see your screen when we have your ID and password.
This lets you quickly show us what is going wrong.
Go To:
Run the downloaded program
ZA_Assist.exe
Call us on 07963 501826
to get “Your ID” and password
We can now see your screen!
We usually perform remote sessions on Windows and Mac computers!
Detailed instructions
https://www.zoho.com/assist/help/remote-support/join-session.html